How long does it take to receive an order?

Our standard processing time is 5-7 business days. This is the time needed to create and prepare your ordering does not include shipping time.

Do you accept custom orders?

Absolutely! We love creating personalized and custom pieces. If you have an idea that you don’t see on our website, reach out to us and let’s create something together.

Are your products handmade?

Yes! Many Ellington Creations products are designed and created by using laser engraving, 3D printing, and UV printing. Because our products are handmade, slight variations may occur.

Do you offer local pickup?

Local pickup may be available depending on your location and order. Please contact us to see if pickup is an option for your order.

Can I request a specific color or design?

Absolutely! If you’re looking for a specific color, font, theme, or design, let us know when placing your oder or contact us before purchasing.

Will my custom order look exactly like the picture?

Not always. Product colors, wood grain, engraving, printing, and other details can vary slightly. Photos shown on our website are examples and may not represent the exact finished product.

Have a question that isn’t answered here? Send us a message - we’d love to hear from you!